Privacy Policy of Air Duct Cleaning Productions
_Last updated: 2026-05-02_
Air Duct Cleaning Productions, located in O’Fallon, MO, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Identification Information: This includes your name, email address, phone number, and mailing address when you fill out our contact form or request services.
- Technical Data: When you visit our website, we may collect data about your device, IP address, browser type, and browsing activity through cookies and similar technologies.
- Service Data: Information related to the air duct and HVAC services we provide, such as service history and customer feedback.
- Payment Information: If you purchase our services, we collect payment information, including credit card numbers, which are processed through secure third-party payment processors.
How We Use It
Air Duct Cleaning Productions uses your information for the following purposes:
- To Provide Services: We use your information to respond to inquiries, schedule services, and perform our air duct and HVAC cleaning operations.
- Improve Our Services: Feedback and service data help us enhance our offerings and customer satisfaction.
- Communication: To send you service-related communications, updates, and promotional materials if you have opted in.
- Compliance and Security: We may use your information to comply with legal obligations and protect our rights and the safety of our users and staff.
Sharing with Third Parties
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that assist us with payment processing, analytics, and email communications.
- Legal Authorities: If required by law or in response to legal requests, we may disclose information to government agencies or authorized entities.
Data Retention
We retain personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights (GDPR/CCPA)
Under GDPR:
- Access: You have the right to request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Ask to have your data deleted, subject to certain legal obligations.
- Restriction: You can request the restriction of processing your data.
- Data Portability: Request transfer of your data to another service.
- Objection: Right to object to processing based on legitimate interests.
Under CCPA:
- Right to Know: Request details about the personal information we collect and share.
- Right to Delete: Request deletion of your personal information.
- Right to Opt-out: Opt-out of the sale of personal information (though we do not sell data).
To exercise these rights, please contact us at [email protected].
Cookies
Our website uses cookies to enhance user experience. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings, but this may affect site functionality.
Children's Privacy
Air Duct Cleaning Productions does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, or country where data protection laws may differ. We ensure that such transfers comply with applicable data protection regulations.
Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “last updated” date. We encourage you to review this policy periodically.
Contact
If you have any questions or concerns about this Privacy Policy, please contact us at:
Air Duct Cleaning Productions
O’Fallon, MO
Email: [email protected]
Thank you for trusting Air Duct Cleaning Productions with your air duct and HVAC cleaning needs.